Frequently Asked Questions (FAQ) | Cainte Watch

Welcome to the official FAQ page of Cainte Watch!
Have questions? We’ve got answers. Below you'll find information about orders, shipping, payments, and more.

1. What is Cainte Watch?

Cainte Watch is a premium watch brand dedicated to offering stylish, high-quality timepieces for men and women. Explore our collection at https://caintewatch.us.

2. How do I place an order?

  • Select your favorite product

  • Choose the size/color (if applicable)

  • Click "Add to Cart" and then "Checkout"

  • Enter shipping and payment details to complete the purchase

3. What payment methods do you accept?

We accept:

  • Credit/Debit Cards (Visa, MasterCard, AMEX)

  • PayPal

  • Apple Pay, Google Pay, Shop Pay

All payments are securely processed.

4. How can I track my order?

Once your order ships, you’ll receive a tracking link via email. You can also track your order directly through our Order Tracking Page.

5. How long does shipping take?

  • USA Orders: 5–10 business days

  • International Orders: 10–15 business days
    (Delivery time may vary due to location and customs clearance)

6. Do you offer free shipping?

Yes! We offer free standard shipping on all orders across the USA.

7. Can I change or cancel my order?

Orders can only be modified or cancelled within 12 hours of purchase. Please email support@caintewatch.us as soon as possible.

8. What if I receive a damaged or incorrect item?

We sincerely apologize! Please contact us within 3 days of delivery with a photo of the product and your order number. We'll make it right.

9. What is your return policy?

Check our full Refund & Return Policy for detailed info. Returns are accepted within 30 days for unused items in original packaging.

10. Is it safe to shop on your site?

Absolutely. Our website uses SSL encryption and all payments are processed through secure, PCI-compliant gateways.

Still have questions?

Contact our support team:
📧 support@caintewatch.us
📦 Shop with confidence at Cainte Watch