Billing Policy | Cainte Watch
At Cainte Watch (https://caintewatch.us), we aim to make your shopping experience smooth, transparent, and secure. Please read our billing policy carefully before placing an order.
1. Accepted Payment Methods
We accept a variety of secure payment options:
Visa, MasterCard, American Express
PayPal
Apple Pay / Google Pay
Shop Pay
All transactions are processed in USD ($).
2. Secure Payment Processing
All payments made on our site are encrypted with SSL (Secure Socket Layer) technology.
We do not store your payment details on our servers.
For enhanced protection, we use third-party payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard).
3. Billing Information Accuracy
To prevent delays or fraud:
Ensure your billing address matches the one associated with your credit/debit card.
Incorrect or incomplete billing details may result in order cancellation or processing delays.
4. Order Confirmation & Invoicing
After a successful payment, you will receive a confirmation email with a digital invoice.
If you don’t receive confirmation within a few hours, please check your spam folder or contact us at support@caintewatch.us.
5. Double Charges or Errors
If you believe you’ve been overcharged, charged twice, or there’s a billing mistake:
Contact us immediately at support@caintewatch.us
Our support team will verify and resolve the issue within 2–5 business days.
6. Currency Conversions
If you're purchasing outside the USA:
Your bank may charge additional currency conversion or international transaction fees.
Cainte Watch is not responsible for these charges.
7. Fraud Prevention
Cainte Watch reserves the right to:
Cancel any order that appears fraudulent.
Request additional ID verification before processing high-risk orders.
Need Help?
For billing-related queries or concerns, reach out anytime at:
Cainte Watch — Timeless Style, Secure Shopping.